Case Studies / Wilson Logistics
Wilson Logistics eliminated paper from the shop floor, optimized their road assist division, and gained real-time visibility into maintenance data. All while cutting administrative time by 50% and reducing overall fleet spend through a platform flexible enough to work the way they do.
Founded in 1980 in Strafford, Missouri, Wilson Logistics has grown into a nationally recognized carrier known for safety, innovation, and integrity. Serving drivers and businesses across the country. Wilson supports both shop teams and a dedicated road assist division, building long-term customer relationships through forward-thinking operations and a commitment to continuous improvement.
Wilson Logistics needed a platform flexible enough to work the way their operation runs, not one that forced them to change. Moving to Fleetrock eliminated paper from the shop floor, removed double and triple data entry, streamlined the road assist division using vendor optimization tools, and gave drivers and mechanics the ability to create their own repair orders with full detail flowing through automatically.
Objectives |
Outcomes |
|---|---|
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Administration
Reduce overall administration, improve technician process, and coordinator efficiency.
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-50% Admin Time |
|
Cost
Partnership alignment on feedback, process, and new functionality.
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- Overall Spend |
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Analytics
Create better visibility to maintenance data leveraging analytics.
|
Improved Visibility |
“Maintnance & Asset Management software I’ve worked with in the last forty years has dictated what our workflow process in the shop and road assist will be, forcing us to change the way we run our business. Fleetrock allows us the flexibility to determine our own workflow process and record the events to better manage our assets.”
— Bruce Stockton, COO
Wilson Logistics came to Fleetrock with three clear needs: reduce administrative burden across the shop and road assist, gain real visibility into maintenance data, and find a platform flexible enough to support how Wilson actually operates rather than forcing them to change. Fleetrock delivered on all three.
The road assist division was optimized using Fleetrock's vendor tools and process efficiencies. Significantly reducing the resources needed, streamlining shift responsibilities, and giving everyone real-time visibility into activity across all statuses from a single platform.
Shop operations were transformed, paper repair orders eliminated entirely, double and triple data entry gone, and drivers and mechanics now creating their own repair orders with full detail flowing through automatically, restoring confidence in the process across the team.
Fleetrock adapted to their workflow rather than dictating it. While continuously improving functionality based on Wilson's feedback, with everything included and no additional charges for updates.
